The mission of the Customer Service Center is to provide quality and timely information and service to the parents and employees of Metropolitan Nashville Public Schools and to the taxpayers of Nashville all of whom are our customers.

You may contact us by calling 259-INFO (4636) or by emailing us at mnpscustomerservice@mnps.org.

Frequently asked questions and answers:

Where does my child attend school?

Click Find Our Schools or call us at 259-INFO.  Be prepared to provide your address including your house number.

Where can I see information and test results on my child’s school?

Click School Listto find your child’s school and click on “Profile” to see information.  In addition, you may click on the school name and you will be linked to the school’s web site or click or “Map” and see the school’s zone.

Is my child eligible for transportation and where is the bus stop for my home?

Click Buses & Transportation, read, and follow the directions.  Or call us at 259-INFO.

What choices do I have beyond the school to which my child is zoned?

Click Magnet & Optionaltochoose from the “Magnet and Optional Schools” menu.

What are the MNPS teaching and learning standards?

Click on Teaching & Learning and choose from the various options offered on this page.

Where can I find the MNPS Policies and Standard Operating Procedures?

Click on Workingin MNPS and then select Policy and Procedures.

What are the employment opportunities and how may I apply?

Click on Working in MNPSand select Employment Opportunities.